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Forum: VirtualDJ Technical Support

Tópico: CRASH AND RESTART ver. b3217

Este tópico es antiguo y puede contener información incorrecta para la nueva versión.

Deck 1 was playing an mp4 and i was at the ask the dj tab. After a few seconds vdj crashed and restarted, without saving my settings that i had done. Using windows 10 with Mc6000MK2.
 
Mensajes Fri 10 Jun 16 @ 4:07 am
Anybody can see the crash report????
 
Does VDJ store crash reports local aswell and in that case , where ?
 
Ok just now i had like 10 crashes and restarts back to back.... As soon as set the ask.the.dj feature to monitor my hashtag at twitter it crashes and restarts. I didn't even need a controller to make it crash. I wasn't connected on the internet so only the crash from yesterday has been sent
 
Also with any skin i put it will crash and restart.
 
MrJackson2014 wrote :
Does VDJ store crash reports local aswell and in that case , where ?


Anybody from the team i mean. If they got it.
 
Yes I know what you mean , but once I heard those crash reports was stored also local on the machine.
This was not a question for you , but hopefully some one else knows the answer
 
replicated.

from windows event viewer

Faulting application name: SkypeHost.exe, version: 10.1.2123.36, time stamp: 0x56eb679c
Faulting module name: combase.dll, version: 10.0.10586.103, time stamp: 0x56a84cbb
Exception code: 0xc000027b
Fault offset: 0x00166fb1
Faulting process id: 0x3870
Faulting application start time: 0x01d1c3588a97e93b
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: 427f145b-5921-469d-90fd-9fe7715499b4
Faulting package full name: Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1


Windows reportng:

Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe
P2: praid:ppleae38af2e007f4358a809ac99a64a67c1
P3: 10.1.2123.36
P4: 56eb679c
P5: combase.dll
P6: 10.0.10586.103
P7: 56a84cbb
P8: 80004004
P9: 000b9e0b
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Microsoft.Messag_24e2743892f95decf6aeed457199fe985cfb6a_37f1fbc4_629189e3

Analysis symbol:
Rechecking for solution: 0
Report Id: 427f145b-5921-469d-90fd-9fe7715499b4
Report Status: 6
Hashed bucket:
 
MrJackson2014 wrote :
Yes I know what you mean , but once I heard those crash reports was stored also local on the machine.
This was not a question for you , but hopefully some one else knows the answer


Yes they are stored on your computer. Its a DMP file.
 
Update: So far I solved it by turning the feature off. It won't crash.
 
No crash report received from you.


MrJackson2014 wrote :
Does VDJ store crash reports local aswell and in that case , where ?

C:\Users\{username}\AppData\Local\Temp\
 
Ok. Thanks. Is this the same report that is sent to Atomix in an event of a crash ?
 
Dj CEL. I'll post here the DMP file. But you can give it a go replicate. Turn wifi off, go to ask the dj tab, monitor twitter and you'll get instant crash and restart.
 
 
It was discovered last night that if you have ask.the.dj set to check Twitter, but you are not connected to the Internet, VDJ 8.2 will crash.
 
NytroMix wrote :
It was discovered last night that if you have ask.the.dj set to check Twitter, but you are not connected to the Internet, VDJ 8.2 will crash.


Actually it was discovered 2 days ago when i made this report and yesterday I posted the video on the group to prove it.
Solution is to NOT monitor Twitter.
 
I had the same thing last night - and yes, just replicated it by turning the wi-fi off.
 
Glad I reverted back to 2857 before my gig last night then.

Seems to be fixed in the latest update.
 


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